A business disruption from natural disasters, terrorists, cyber-attacks, protests, COVID-19 outbreaks, or any incidents (e.g., fires and chemical leakage, etc.) is a risk affecting lives and various industrial productions. Preparation for the rapidly operational rehabilitation during the crisis together with appropriate and adequate communication, will help minimize any impacts on Banpu Power, as well as build confidences from power and steam buyers and other products’ purchasers. As a result, Banpu Power and stakeholders in the business supply chain, as well as investors and shareholders have paid top priority to the business continuity management.
In 2018, Banpu Power announced its business continuity policy with reference to the principles and requirements of the ISO 22301:2012 Business Continuity Management Standard, covering from the process of identifying key work procedures, business impact analysis and risk assessment, to creating business continuity plans and conducting BCP drills. The aim of BCM operations included:
- Response: Effectively responding to the incidents and preventing extended damage as well as appropriately communicating information to internal and external stakeholders.
- Recover: Able to restore key necessary activities to rapidly deliver products and services in the time acceptable by stakeholders.
- Restore: Quickly restoring all activities of BPP in the time accepted by stakeholders.
The BCM of BPP has been integrated with the supervision and management of Banpu Group where CEO of Banpu Power is one of the Crisis Management Team (CMT), also assigned to be the event commander and provide information to the public during the crisis event of the power business. This integrated BCM reflects a harmonious way of working, helping save operational resources with maximum effectiveness.
As BLCP Power Plant and HPC Power Plant are the joint- venture power plants, ฺBanpu Power has not had direct management control, but relying on supervision through the Board of Directors of such companies. As a result, the BCM of these power plants is not included in this structure. Banpu Power, therefore, has assigned a liaison officer for BLCP Power Plant and HPC Power Plant to report information and current situations in preparation for communications involved with Banpu Power as a joint venture company.
A significant challenge for the continuity of power business is the damage of large power plants where activity recovery takes time. Hence, Banpu Power has given top priority to invest in preventing, controlling and reducing the incident severity, inclusive of appropriate and timely communications to external parties.
Business Continuity Management Policy
- The IMT was trained on the BCM simulation exercise one time in China.
- Banpu Power’s Crisis Communication Team (CCT) was trained at Bangkok Headquarters.
- Beijing Office was certified the ISO22301: 2012 Business Continuity Management System.
- In cooperation with Banpu Group to conduct the BCP Drill at headquarters and passing the ISO 22301:2012 certification audit for five consecutive years from the external agencies.
- During the COVID-19 widespread, Banpu Group managed this crisis through the actions of the Crisis Management Team (CMT), enabling it to operate continuously without any interruptions or production shutdowns of its business units. More importantly, all of our employees are safe from infections.