BPP is committed to continuously enhancing knowledge, understanding, and practices in accordance with corporate governance (CG) and business ethics under the theme of Pulse of Ethics. This reflects the concept that the organizational ethics is the pulse of Banpu Heart’s core values, which must be demonstrated through daily actions. On October 20, 2025, BPP organized the event on the topic of Ethics in action for long-term business growth: How to deal with ethical issues in your workplace. This event was attended by BPP directors, executives, and employees totaling 423 persons. Following the event, a knowledge assessment was conducted through CG knowledge assessment forms to measure employees’ understanding of business ethics for future improvement.

Objectives

• Demonstrating the organization’s commitment to conducting business ethically.
• Promoting understanding regarding the principle of business ethics and corporate governance, as well as code of conduct practices among executives and employees throughout the organization, leading to their actions.

Benefits

• Employees gained an understanding of business ethics and corporate governance, being able to truly apply them in various work situations.
• Reducing corporate governance related risks.
• Cultivating a corporate culture, which stands firm for what is right in accordance with business ethics, while does not ignore wrongdoing.
• Building trust with stakeholders by demonstrating a commitment to conducting business with good governance.

In September 2025, BPP successfully renewed its certification as a member of Thailand’s Private Sector Collective Action Against Corruption (CAC). This was the 3rd renewal, valid for 3 years, reflecting BPP’s commitment to conducting business transparently, in a verifiable manner, and with ongoing adherence to good corporate governance principles.
Throughout 2024, BPP collected and reviewed corruption risk assessment reports from all assets, covering business units in every country where it invests at both subsidiary and joint-venture levels. BPP also developed corruption risk management guidelines and updated its anti-corruption policy to align international standards and CAC requirements. In addition, training and communications on corporate governance and anti-corruption were provided to executives and employees, along with knowledge tests to build awareness and readiness among personnel at all levels to comply with anti-corruption principles.

Objectives

• To support business operations in line with corporate governance principles
• To reduce corruption risks across all business units, both domestic and international
• To be part of driving anti-corruption efforts within Thailand’s private sector

Benefits

• Reduces corruption risks arising from the company’s operations
• Enhances BPP’s corporate governance standards to meet international standards and align with CAC certification criteria
• Builds awareness and promotes understanding of corruption risks through cross-functional participation in reviewing risks, assessing them, defining control measures, and establishing corruption risk management guidelines
• Builds stakeholder confidence through transparent operations and continuous compliance with anti-corruption principles

The complaints will be turned into the internal fraud management process whereby the Investigation Committee will inspect the grievances received in accordance with the Corporate Fraud Management guideline. The investigation results and recommendations will be compiled and presented to the CEO for making decisions and guiding appropriate corrective solutions. Such complaints will be reported to the Governance and Nomination Committee every quarter and will be later summarized and further submitted to the Board of Directors. If anyone commits a breach of disciplines, he/she must be responsible for compensating the damages caused by his/her actions to BPP. He/she will also be legally liable for those who have been damaged or effected by the said actions. In addition, BPP also reviews the procedures to find ways to prevent recurrences.

BPP continues focusing on a two-way communication with its employees. In addition to communicating about the best practices it upholds, the Company also encourages its employees at all operational levels to turn these best practices into the true actions in accordance with the organizational standards and business ethics. The best practice communication is run through internal activities and other public relations channels. Moreover, employees are also encouraged to express their opinions, make inquiries, or submit relevant grievances through various channels either emails, telephones or a whistleblowing system.

Complaint Receivers

• Chairman of the Corporate Governance and Nomination Committee
• The Secretary of the Corporate Governance and Nomination Committee

Filling Channels

• Letter: the Secretary of the Corporate Governance and Nomination Committee

Banpu Power Public Company Limited

26th Floor, Thanapoom Tower, 1550 Petchburi Road, Makkasan,

Ratchathewi, Bangkok, 10400

• Company Website: banpupower.com/complaints_handling
• Banpu Portal: BPP Whistleblower
• E-mail: [email protected] and/or mailto:[email protected]